About Us

Disclaimer

The information on this page is provided for general informational purposes only and does not constitute legal, medical, or professional advice. While we strive to ensure the information is accurate and up to date, we make no warranties regarding its completeness, reliability, or suitability. Any reliance you place on the information is at your own risk. For specific advice or concerns, please contact us using the details provided below.

1. Business Category

Food & Beverage — Bakery and Confectionery Products.

Bonafide Bakes (also referred to as “Bonafidebakes”) is engaged in the preparation, sale, and local delivery or pickup of bakery and confectionery products, including cakes, desserts, and made-to-order baked goods.

2. Legal Identity and Business Details

3. Regulatory Compliance

We operate in compliance with applicable Indian laws, including consumer protection, e-commerce, information technology, and food safety regulations. Where required, we maintain a valid FSSAI licence and adhere to prescribed food safety, hygiene, and labelling standards.

4. Service Area and Nature of Products

Our products are perishable and are generally prepared to order. Accordingly, we offer local delivery and pickup only within serviceable areas displayed at checkout. Intercity or international shipping is not offered unless explicitly stated for specific products.

5. Grievance Redressal

For concerns, complaints, or support requests, customers may contact cravings@bonafidebakes.com or +91 99009 55225. We acknowledge grievances within 48 hours and aim to resolve them within 30 days.